What is your Cancellation Policy?

We have updated our Cancellation Policy for all Reservations made on or after June 10, 2025. For any reservation made prior to and including June 9, 2025, our previous policy remains in effect. Please contact us with any questions.

*New Cancellation Policy – applies to Reservations made on or after 06.10.2025

  • click here to download a PDF of our full Terms & Conditions
  • Reservations made on/after June 10, 2025 – Cancel up to 30 days before check-in for a full refund (less travel insurance). Inside 30 days, non-refundable unless re-rented.
  • Reservations made on/before June 9, 2025 – Cancel up to 60 days before check-in for a full refund minus a $295 fee (and travel insurance). Inside 60 days, non-refundable unless re-rented.

Do I need travel insurance?

Yes, we highly recommend purchasing travel insurance to protect your Lido Key vacation investment. Life can be unpredictable, and coverage can help if you need to cancel, delay, or change your plans due to illness, weather, or unexpected events.

We partner with Generali Travel Protect Insurance.
To purchase:

Read more about it here.
If you elect to decline this coverage, you do so fully understanding our cancellation policy.

What time is check-in/check-out?

  • Check-In: 4:00 PM
  • Check-Out: 10:00 AM

Early check-in and late check-out are typically not available to allow for thorough cleaning and preparation.

We are arriving late, is that a problem?

Not at all. You will receive a pre-arrival email with your unique door code or lockbox instructions for self check-in.

Can I have mail or packages sent to my rental?

We do not recommend shipping directly to your vacation home. For secure package delivery, we suggest using a local mail service in Sarasota or near St. Armands Circle.

Can we clean the home ourselves to avoid the cleaning fee?

No. Our professional cleaning team ensures every home meets high safety and quality standards, including commercial laundering of linens and towels.

Can I bring a pet?

Dog-friendly homes allow:

  • Maximum of 2 dogs, combined weight ≤ 50 lbs
  • $250 cleaning fee per stay
  • Breed and behavior restrictions apply

Service animals are always permitted in compliance with the law. Emotional Support Animals must follow the standard pet policy. Please review our Terms and Conditions for additional details.
See our full Terms and Conditions here.

Do homes have internet access?

Yes. All Lido Key Vacations properties include Wi-Fi. Login details are provided at check-in.

Are toiletries or paper goods provided?

Yes. A starter kit includes toilet paper, paper towels, trash bags, dish soap, dishwasher pod, and basic toiletries. Guests will need to replenish supplies as needed during their stay.

Do you provide linens and towels?

Yes. All homes include freshly made beds, bath towels, kitchen towels, and beach towels.

How far are homes from the beach?

Many of our Lido Key vacation rentals are within walking distance to Lido Beach. Each listing includes a map so you can view the exact location before booking.

Do you provide beach gear?

Many homes include beach towels, chairs, umbrellas, and coolers. Quantity varies by property, and additional gear can be rented through our preferred local partners.

Do homes have laundry facilities?

Most homes include in unit washers and dryers. Some condominium communities offer shared laundry facilities.

Can you help with in home technology?

Yes. Our local Guest Services team is available to assist with TVs, Wi-Fi, and other in-home technology questions.

Do we have to clean before check-out?

No. Simply follow the check-out instructions provided and leave the home in good condition.

How big are the pools?

Pool sizes vary by property. Please refer to your specific listing for details.

Are pools heated?

Many homes offer heated pools at no additional charge. From November through April, pools are typically heated to approximately 82 degrees.

Please note that weather conditions may impact heating performance, and systems may temporarily shut down during cold weather as a safety feature.

Are kitchens fully equipped?

Yes. Kitchens include cookware, dishes, utensils, and standard appliances. Pantry items are not provided for safety reasons.

Do homes have a barbecue grill?

Many homes include propane grills. Please check your specific property listing or contact our team to confirm.

Can I host an event, wedding, or party?

Events may be permitted with prior approval, event fees, insurance, and any required permits. Please contact Lido Key Vacations for more details.

How do we get to Lido Key?

Lido Key is easily accessible from Sarasota via John Ringling Boulevard, just minutes from downtown Sarasota and across the bridge from the mainland.

How can we get around Lido Key?

Transportation options include:

  • Free trolley services (seasonal)
  • Bikes and golf cart rentals
  • Uber and Lyft

Many guests enjoy walking to nearby beaches and St. Armands Circle.

Should we rent a car?

A car is recommended if you plan to explore Sarasota, Longboat Key, Siesta Key, or other nearby Gulf Coast destinations.

Is there a supermarket nearby?

Yes. Nearby options include Publix, Whole Foods, and Trader Joe’s, all located a short drive from Lido Key.

Are there shops and restaurants nearby?

Yes. St. Armands Circle offers a wide variety of boutiques, restaurants, cafes, and nightlife just minutes from Lido Beach.

Where is the nearest airport?

  • Sarasota-Bradenton International Airport (SRQ) – approx. 15 minutes
  • Tampa International Airport (TPA) – approx. 75 minutes
  • St. Pete-Clearwater Airport (PIE) – approx. 75 minutes
  • Orlando International Airport (MCO) – approx. 2.5 hours

Where is the nearest medical facility?

Sarasota Memorial Hospital and nearby urgent care centers are located just minutes from Lido Key.

For emergencies, call 911.

What is the lowest temperature the AC can be set at?

Our central air systems are set for safe operation, with cooling limited to 72 degrees and heating up to 68 degrees.

Due to Florida’s heat and humidity, AC systems are designed to cool approximately 20 degrees below outdoor temperatures. Lower settings may cause system damage and will not cool faster.

Watch a video on how to use our Smart Thermostat.

Are there environmental concerns like Red Tide?

For the most up to date beach conditions and Red Tide information, we recommend checking the Florida Fish and Wildlife Conservation Commission website.

What are the most popular things to do on Lido Key?

Guests enjoy relaxing on Lido Beach, exploring St. Armands Circle, kayaking through nearby mangroves, dining waterfront, and visiting downtown Sarasota’s arts and culture scene.

I see PRIME VACATIONS mentioned. What is that?

Lido Key Vacations is part of the PRIME VACATIONS family of brands, offering professionally managed vacation rentals across Florida’s Gulf Coast.