Lido Key FAQ

  • Publix
    • 1044 North Tamiami Trail, Sarasota 34236
    • 525 Bay Isles Parkway, Longboat Key 34228
    • *Both locations also have a liquor store*
  • Harry's Corner Store: 5600 Gulf of Mexico Drive
  • Whole Foods Market: 1451 1st Street
  • Trader Joe's: 4101 South Tamiami Trail

Publix at 525 Bay Isles Parkway, Longboat Key 34228 does.

New Pass Bait Shop, located at 1505 Ken Thompson Parkway, Sarasota 34236.

  • Chevron at 1802 Main Street
  • Marathon Gas at 2267 Ringling Boulevard
  • Citgo at 919 North Washington Boulevard
  • Texaco at 2788 Fruitville Raod
  • Mobil gas station at 400 Gulf of Mexico Drive
  • Boathouse on Longboat at 410 Gulf of Mexico Drive B

SMH Urgent Care Center at St. Armand's: 500 John Ringling Boulevard

Robinhood Rentals 941.554.4242

ABC Baby Rental 941.929.1850

This is just one of the ways we go above and beyond. We use eco-friendly cleaning practices for all bed sheets and towels provided to our guests. If you would like to learn more, keep reading.

For your convenience a small starter kit is in your home, which includes toilet paper, paper towels, dishwasher pods, a small bottle of liquid dish soap, laundry detergent, trash bags, and a small bar of soap in each bathroom. This will hold you over until you are able to get to the store for your groceries and supplies. Please note we do not allow pantry and/or perishable items to transfer between guests.

We recommend you take out/purchase the comprehensive trip cancellation insurance to cover any unexpected occurrences that could result in your need to cancel or modify a reservation. This insurance covers items like: trip cancellation, trip interruption, travel delays, damaged or lost baggage, rental car damage, medical care, and so much more. This insurance is provided by CSA Travel, a 3rd party company, and for all information on this insurance, please visit CSA Travel site or call their 24 hour a day customer service number for more information – (866) 999.4018. If you elect to decline this coverage, you do so fully understanding our cancellation policy.

For more information on our cancellation policies, house rules and more, please read our Terms and Conditions before your stay.

Our Central Air Conditioning Systems are regulated for both heating and cooling to ensure consistent and safe operation of the unit during your stay. Our AC thermostats can be set to cool at a minimum of 72 degrees during the Summer, and it can be set to heat the unit up to 68 degrees during Winter months. These parameters are based on manufacturer and AC Service Technician recommendations, and they ensure that you will have the best possible stay with us, without interruptions. In Southwest Florida, our temperatures can reach into the high 90’s, with humidity in the 80%-90% ranges. When this occurs, air conditioning systems are pushed to the max. These AC systems are only designed to cool a room to 20 degrees below the ambient outside temperature. So, if it is 95 degrees outside, the AC system will only be able to cool the home or unit to 75 degrees respectively. AC systems do not blow colder air when they are set below their capable cooling parameters, they only blow more frequently for longer time periods. If the outside temperature maintains a constant 95+ degrees, the unit will not be able to keep up if they are set below 72 degrees.

Setting the temperature below this can cause increased condensation build up, prolonged periods of operation with minimum downtime between coolings, and the unit will incur damage that could cause it to cease operating. Not everyone is familiar with this situation, or the recommendation for proper HVAC use in Southwest Florida, so we have installed Smart Thermostats that help to ensure your room is a cool 72 degrees or higher depending on your preference, and that it stays that way during your entire stay. While some guests request temperatures of 66-68 degrees, that is just not possible here in Southwest Florida without causing significant damage to the property you are renting. This damage may not surface during your stay, but it might during the next guests stay. In order to ensure the best experience for everyone, we have installed these safeguards. We appreciate your understanding and participation to protect our property, our home owner’s property, and our guest experience.

Watch a video on how to use our Smart Thermostat.

Our rental homes with heated pools offer this service of pool heat, as a courtesy to our guests at no additional charge. All of our pools, spas, and equipment are closely monitored by the home’s pool company for your safety and enjoyment, and we kindly ask that the controls, valves, pumps, heaters, and system not be tampered with because doing so could result in damage that you may be liable for. These system components should only be evaluated or adjusted by a Lido Key Vacations employee or pool company technician. All pools have listed instructions for operation of the pool remote, please follow these to ensure safe use and operation, and if you have any questions please call your property manager during normal business hours. Our winter months are considered to be from November through April. During these months we do our best to ensure that the pools are heated to a temperature of 82 degrees.

However, some circumstances are out of our control, and even in Southwest Florida we do occasionally get cold spells that can send the temperatures down into the 30's for a few nights in a row. This will cause the pool water temperature to drop into the 60’s or 70's and the pool pump will automatically shut down if the outside temperature gets too cold and it cannot maintain the selected temperature. This is a safety feature. The pump will begin operating again as temperatures rise and it will begin re-heating of the pool back to 82 degrees, which may take several days depending on the severity of the cold front. Unfortunately, these situations are beyond our control. Please be aware that Lido Key Vacations cannot issue refunds during your stay based on acts of God. Other issues such as: equipment malfunction, temporary loss of use of equipment or amenities due to maintenance purposes, severe weather conditions, or other circumstances do happen from time to time without warning. However, please know that in these rare events involving pool equipment malfunction during your stay, Lido Key Vacations will do everything in our power to expedite repairs as quickly as possible as we always want you to enjoy your heated pool and the Florida sunshine as much as possible! We thank you in advance for your understanding on this issue.

We have dog-friendly vacation rentals available, but we ask that you follow the rules and regulations of our pet policy.

Pets (dogs only, anything else must be approved) are allowed under certain conditions and must be approved prior to arrival. Fees are associated and are charged due to the extended cleaning, deodorizing, and depreciation caused on the home. This fee is assessed for ALL animals. 2 pets max. Weight limit of 50 lbs max total for 1 or 2 pets. NO Dangerous Breeds/Dogs. Owner(s) of the animals are responsible for any damage, property damage, medical expenses, and/or excess cleaning that occurs due to the pet. Learn More

Lido Key is not part of the famous Florida Keys which are found the far southern edge of the state. The confusion is understandable considering the fact that there are multiple barrier islands in Florida that have the word “key” in their name.

Contact Us

Lido Key Vacations
941-212-0396

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